Some say it’s better to be A specialist, some say it’s better to be a generalist. From full-cycle product development to incremental improvements, I believe that projects benefit from both - supported by common sense along the way.

My experience helps challenge assumptions and bring insights into projects. My approach develops and validates ideas whilst working with design and development specialists to balance the reality of brand, infrastructure and budget.

What I do

Research
User research
Business analysis
Benchmarking
Design
Wireframing
Style guides
Logo design
Develop
Vue.js
PHP, JAVA
Jamstack
Plan
Customer journeys
Site maps
Content plans
Create
Prototyping
Interface design
Functional specs
Review
User testing
Analytics
Accessibility
Manage
User experience
Performance
Budget

Who I've worked with

User Experience Designer

Airbus Defence and Space
Network Management Systems
Modem Planning Software
Cross product design system and branding

Self employed

Office of the Public Guardian
Deputy Reporting and Lasting Power of Attorney
FreeStyleGames
Guitar Hero Live UX
Call of duty online UX
NoTagline
E-commerce platform
Mark Wood Explorer
Digital support
Solo 100 expedition website
Expedition 8848 website
North Pole expedition website
Everest expedition website
Agency support
Overview
Adidas campaign
Triumph motorcycles campaign
Vonage campaign
Argos/Visa campaign
My HPP care website and application
Homeserve user testing
Aga cookers campaign
Small and medium-sized enterprises
The Explorers Club, Great Britain and Ireland Chapter
Sea Eagles Shipping
Henley Ice Cream
Bishop's Tachbrook Parish Council
Kids Run Free charity
Tempo sporting events
Harrison Industrial Steel

Head of digital

Triumph Motorcycles
Spirit - digital magazine for riders
Whitbread
Employee engagement platform
Thomson Airways
New inflight menu promotion
Racoon International
Website redesign
Social media content
Empire cinemas
Digital magazine
TRW
Marketing campaign support
Summersault
Creation of digital magazine platform

User experience specialist

Alstom
Corporate website redesign
Intranet redesign

Senior Interface Developer

Lloyds TSB Commercial Finance
Information architecture and front-end
Thales Group
Corporate website front-end
Top Marques
Website front-end
Arriva Buses
Website front-end
Taylor Wimpey
Website front-end

Web developer

Jaguar & Landrover
G4 challenge website front-end
Asset management system development
ICI
Website accessibility and front-end
Amtico flooring
Adding multilingual support to CMS
Virgin Active
Email campaigns
Simple Cosmetics
Website front-end
Enterprise Inns
Website front-end
Aga
Website front-end

Software Interface Design Consultant

Devonport Royal Dockyard
Worflow management systems
Interface design and usability

Web designer

Dudley College
Teacher onboarding guide
Interactive learning material

Web Design Assistant

Ents24
Website design and branding

My approach

  1. Establish an appreciation of business and customer requirements

    Primarily through workshops, research and competitor analysis.

    Example outputs: user personas, customer journey mapping, usability testing, competitor benchmarking, industry research, content audits, heuristic evaluation, accessibility reviews

  2. Architect information, infrastructure and processes around business and user requirements

    Working closely with designers to ensure creative vision is maintained, with developers to evaluate technical considerations and editorial teams to develop content plans.

    Example outputs: wireframes, sitemaps, project briefs, marketing and communications planning, content plans, infrastructure assessment and sourcing

  3. Develop prototypes to evaluate proposals

    The scale, complexity and fidelity of prototypes is geared to what will help make informed decisions and validate proposals.

    Example outputs: paper or interactive prototypes

  4. Aid in the production and delivery of a proposal

    Depending on the project, I may produce specification documentation and work with technical teams to develop and integrate front-end or back-end solutions.

    Example outputs: style guides, framework reviews

  5. Review and report

    Work with stakeholders to define a meaningful reporting strategy and capture key metrics.

    Example outputs: setup of Google Tag manger and Analytics, integration of heat mapping and interaction tracking tools